Contact Inkwave
Email us
Write to hello@inkwave.space for general questions, support or press.
What to expect
Every reply comes by email from hello@inkwave.space, so add that address to your contacts to keep our answer out of your spam folder.We aim to reply within two business days. If your question needs more than one person on the team, we will tell you who is looking at it and follow up in the same email thread.
To help us answer in one reply instead of several, please include:
- Your account email: the address you use to sign in to Inkwave, so we can find your account quickly.
- Your publication URL: the web address of the newsletter or website your question is about.
- Screenshots: for anything that looks wrong, a screenshot of the screen and any error message, plus the steps you took just before it happened.
For billing questions, tell us which plan you are on. For migrations, tell us which platform you are moving from and roughly how many subscribers you have.
Sales & enterprise
Running a large publication or newsroom? Use the form on our enterprise page or email us, and compare plans on the pricing page.
Partnerships
Interested in referring creators to Inkwave? See the partner program.
Advertisers & sponsors
Brands that want to reach newsletter readers can start with the Inkwave Ad Network. Publishers who want to sell placements themselves can use direct sponsorships.
Switching from another platform
Moving from beehiiv, Substack, Kit or Ghost? Read the platform comparison, then email us with your current platform and list size so we can point you to the right plan. Your subscriber list can be exported from Inkwave at any time.
Privacy & data requests
To access, correct or delete personal data, email us and see our privacy policy. Account terms are in our terms of service.
Self-serve help
Many answers are in our tools & guides and the latest updates are in the changelog.